Delete Your Yorick Account

1. Delete your account from the app

This is the fastest route and takes effect immediately. In the Yorick app:

1. Open Profile.
2. Scroll to the bottom and tap Delete Account.
3. Confirm when prompted. The deletion is permanent and cannot be undone.

You will be signed out once the account is removed. There is no waiting period and no separate confirmation email — the account and its data are erased when you confirm.

2. Request deletion by email

If you have already uninstalled the app, or you would rather we handle it, email support@yorickplays.com from the email address associated with your Yorick account and ask us to delete it. Please include:

1. The email address you used to sign in to Yorick.
2. Which sign-in method you used, if you remember — Apple, Google, or an emailed magic link.

We will confirm the request, verify that it comes from the account holder, and complete the deletion. Writing from the account’s own email address is what lets us verify it, so a request sent from a different address may take longer while we confirm ownership.

If you signed in with Apple and used Hide My Email, write to us from that private relay address so we can match it to your account.

3. What is deleted

Deleting your account removes the following from our active systems:

1. Your account and sign-in identities — your email address, display name, and the Apple, Google, or magic-link identities connected to the account.
2. Recordings you shared — every performance you uploaded to the community, together with the underlying audio files in our storage. Once deleted they are no longer available to other users.
3. Your activity in the app — play progress and sessions, saved casts, achievements, and notes.
4. AI chat history — your conversations with character, scene, and play assistants.
5. Support correspondence you raised in the app — your tickets and anything attached to them, including logs or screenshots you chose to send.
6. Your Yorick-side subscription record — the entitlement that tells our servers you have a paid plan. See section 5 about the subscription itself.
7. Pending sign-in links — any unused magic-link tokens issued to your email address.

4. What is kept, and for how long

Backups. Our databases are backed up on a rolling schedule. Deleted data is removed from active systems immediately, but persists in encrypted backups until those backups age out on their normal cycle. We do not restore deleted accounts from backups.

Records we are required to keep. We may retain a limited amount of information where the law requires it, or where we need it to resolve disputes, enforce our terms, or keep moderation records for content that was reported. This is kept for a reasonable period and is not used to rebuild your account.

Aggregated and anonymised data. Statistics that can no longer be linked to you — for example counts of how often a feature was used — may be retained.

Our Privacy Policy describes retention in full, including the analytics and error-reporting providers we use.

5. Your subscription is separate

Deleting your Yorick account does not cancel your subscription. Subscriptions are billed by Google Play or the Apple App Store, not by us, and they continue to renew until you cancel them in your store account.

Cancel a Google Play subscription in the Play Store app under Menu → Payments & subscriptions → Subscriptions. Cancel an App Store subscription in Settings → your name → Subscriptions. Do this before deleting your account if you no longer want to be billed.

6. Questions

For help with deletion or anything else about the app, email support@yorickplays.com. For privacy questions specifically, including rights of access, correction, or export, email business@beautifulcabincrew.com or read our Privacy Policy.

Yorick is operated by Beautiful Cabin Crew LLC, a New Mexico limited liability company.